Built under a clinical governance model: every client-facing word passes clinical sign-off; every data flow passes counsel. That’s not a footnote — it’s the product.
Showing the clinician view — triage and between-session work first.
Not a feed. A roster sorted by concern, each line telling you why it’s there.
Assign from a quiet drawer — five clinical modules, three grounding tools, state-gated so heavy work waits for GREEN. Then the language does the ethics:
PENDING
You assigned it. It waits for the right state — RED can never be overridden.
DELIVERED
It reached them. That’s all you see — never “completed.” Completion is private by default.
SHARED
They chose to share back: a structured summary — pre→post state, time, interventions. Never their raw writing.
The client who knows their counselor can’t read their journal writes an honest journal. Alliance, preserved by architecture.
Remote Therapeutic Monitoring is a real reimbursement lane. FORGED does the timekeeping.
RTM telemetry
Passive monitoring minutes auto-accrued and server-re-derived — over-claim-proof. Synchronous minutes entered. A monthly attestation workflow produces an auditable billing record. Exact CPT positioning is under counsel review.
UR cadence
Per-client payer, plan, and level-of-care review profiles with research-seeded defaults — RES 7d, PHP 7d, IOP 10d, OP 30d — countdowns, overdue flags, self-pay master-off. The client never sees insurance language.
Scoping & peer lane
Multi-facility scoping for groups. Peer-support Crew coordination runs content-free — outreach signals only, no clinical detail in the peer lane.
If you run a treatment program, here's a fact hiding in plain sight.
Your team already does remote monitoring. They think about clients between sessions. They check on the quiet ones. They carry the caseload home in their heads.
What they can't do is count it. Which means you can't bill it, and you can't staff for it.
FORGED does the timekeeping.
Clients check in daily on their phones. The platform accrues that passive monitoring time automatically — and here's the part your auditor will care about: the minutes are re-derived on the server, not asserted by the app. Nobody can over-claim by accident.
Your clinicians add their synchronous time — the calls, the video check-ins. Once a month, they review the total and attest to it. One checkbox, one record. What comes out the other side is an auditable entry your billing team can actually use.
Remote Therapeutic Monitoring is a real reimbursement lane. Your billing team maps the codes. FORGED hands them clean numbers.
There's a second clock the platform watches: utilization review.
Every client carries a review profile — payer, plan, level of care — with sensible default review cadences you can override per authorization. The dashboard counts down to each review, flags what's overdue, and stays out of the way otherwise. Self-pay clients? One switch turns the whole layer off.
And the client never sees a word of insurance language. Their app talks about recovery. Yours talks about the review calendar. Both are telling the truth.
None of this loosens the privacy architecture. The billing record counts minutes and milestones — never the client's words. Consent is checked before anything renders. The signal your team sees is one your clients can trust, and so can your documentation.
The monitoring you're already doing, finally countable.
That's the facility lane.
Enforced before any PHI renders. Revoked consent is a first-class, designed-for state — not an error.
Displays minimize identifiers; writes are idempotent and audited. Exact claim language is under counsel review.
We work with the chart your team already lives in — including Kipu and ClinicTracker — through an EMR-agnostic adapter pattern and industry-standard clinical-document exchange. Your EMR stays the system of record. Cloudflare infrastructure under BAA.
The client is the only valve. For you, that means the signal you see is one your client can trust — and so can your documentation.
Read the principle →Pilots are conversations, not contracts.
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